Chargeback Management System
Stop Losing Revenue to Invalid Chargebacks
When it comes to effective chargeback management and risk mitigation, a “one-size-fits-all” approach falls short. What you need is a customized solution that covers every step of the process—starting with customer service before the sale and continuing through revenue recovery.
Fintel Defence disrupts the norm by streamlining merchant chargeback management, making it faster, simpler, and more impactful.
Customized Solutions
Fintel Defence’s dual-layer management strategy tackles the chargeback problem from both angles: prevention and representment. This helps merchants boost revenue recovery and retention, all while actively reducing the total volume of chargebacks.
Response and Representment
Reclaim revenue lost to invalid chargebacks to foster sustainable growth.
Intelligent Source Detection
Effectively pinpoint and resolve chargebacks by tracing them to their real source.
Merchant Onboarding Audits
Detect and resolve merchant errors that may be causing chargebacks.
Refund-based Prevention (Alerts)
Prevent disputes from turning into chargebacks.
Data-based Prevention (Inquiries)
Access real-time data to stop first-party misuse before it happens.
A Global Solution: We Work Wherever You Are
Fintel Defence serves a global clientele with region-specific expertise across North America, Europe, and Asia. Fully compatible with DCC and all currencies, we’re currently driving 944 industry integrations and delivering compliant services to top brands worldwide.
Prevention + Recovery = Maximum Results
“Within just days of implementing their proprietary solution, the Fintel Defence team helped us address internal missteps and pinpoint external fraud that was impacting our revenue. Fintel Defence is more than just a service provider, they are a true partner in our success, consistently driving significant improvements to our bottom line.”
